Privacy Policy
Effective August 4, 2026
Information we collect
We collect account details, identity verification information, transaction records, device information, and communications needed to provide secure digital payment and crypto trading services.
How we use information
We use information to operate accounts, process transactions, verify identity, prevent fraud, meet legal obligations, provide support, and improve CoinSwap products.
Sharing and retention
We share only what is necessary with verified payment, identity, compliance, infrastructure, and legal partners. Records are retained only for operational and regulatory periods.
Security
CoinSwap applies encryption, access controls, monitoring, and account verification safeguards. No online system is risk-free, so users should protect their credentials and report suspicious activity promptly.
Your choices
You may request access, correction, or deletion of eligible information and may opt out of non-essential communications by contacting us.
Contact
Privacy questions and requests can be sent to support@coinswap.ng.